Privacy Policy

Order data: your email, optional name, the services you bought, totals, promo code used and any notes you add at checkout.

Support data: the messages you send through live chat or the support form, so a thread can be continued.

Account data (optional): if you create an account, your email and profile name. Guest checkout does not create an account.

To process and deliver your order, to let you track it, to answer support requests, to prevent fraud and abuse, and to keep the financial records we are required to keep.

We do not sell your data, and we do not use it for advertising profiles.

Some services require access to your account. Where they do, credentials are shared only with the assigned specialist for the duration of the order and are never published, resold or retained after completion.

We recommend changing your password after any completed account-access order.

Our hosting and database provider stores order, support and account records. Payment processing is handled by our payment provider, which receives the payment details directly — we do not store full card numbers.

Internal order notifications may be delivered to a private team channel so we can respond quickly.

Order records are kept for as long as needed for accounting and dispute handling. Support threads are kept while the ticket is open and for a reasonable period after resolution.

You can request a copy of your data, correction of inaccurate data, or deletion of data we are not legally required to keep. Contact us through support with the email you used at checkout.

We use local storage to remember your cart and, if you have one, an open support chat session. We do not use third-party advertising trackers.